Data Protection

Privacy Policy — How committed CK33 Casino is to protecting your personal information

Your data belongs to you. CK33 Casino understands that and takes it seriously. On this page, we're being fully transparent about what information we collect, where it's stored, and how it's used in each circumstance.

Last updated: June 2026
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This page covers a total of 9 sections
Full Transparency

How We Protect Your Information

Our Core Security Measures at a Glance

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SSL Encryption

Every connection on CK33 Casino is protected by 256-bit SSL encryption. Your password, payment details, and personal data are never transmitted unencrypted.

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Never Sold to Third Parties

Your data is never sold. No advertiser or third party will ever access your personal data — that is our clear commitment.

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Secure Payment Storage

Payment card or mobile banking details are never stored directly on our servers. All transactions are handled through PCI DSS-compliant third-party gateways.

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You're in Control

You can view, update, or request deletion of your data at any time. Data portability is also available.

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Cookie Transparency

We clearly explain which cookies are used and why. You can disable non-essential cookies at any time.

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Regular Security Audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.

This Privacy Policy Applies To This policy applies to the CK33 Casino website (ck33casino.app) and mobile application. By using the platform, you are agreeing to this policy.

1

What Information We Collect

CK33 Casino collects two types of information from you — data you provide directly, and data generated automatically while you use the platform.

Information You Provide Directly

  • Full name & date of birth
  • Email Address & Mobile Number
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment method details (mobile banking number, etc.)
  • Messages & Complaints Sent to Support

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Site access timestamps and activity logs
  • Gaming History & Betting Patterns
  • Transaction History
  • Cookies & Session Data

We never collect your social media passwords, bank account PINs, or full card numbers.

2

How Your Information Is Used

CK33 Casino uses your information only for specific and legitimate purposes. The table below clearly outlines what data is used and why:

Data Type Purpose of Use Legal Basis
Name, email, phone Account Creation & Communication Contract Performance
Identity Information KYC verification & age confirmation Legal Obligation
Payment Information Deposit & Withdrawal Processing Contract Performance
Gaming History Fraud Prevention & Service Improvement Legitimate Interest
Device & IP Information Security Assurance Legitimate Interest
Email Address Promotional Communications (Subject to Consent) Consent

We never use your data for unauthorised purposes. If we need to use it for any new purpose, you will be informed in advance.

3

Who Your Information Is Shared With

CK33 Casino does not sell your data to third parties. However, limited information may be shared in certain specific circumstances:

  • Payment Processor: Necessary information is shared with payment gateway providers to process transactions.
  • Game Provider: Relevant providers receive limited data to keep games running
  • Law Enforcement Agencies: Information may be disclosed under court order or legal obligation
  • Audit & Compliance: To meet licensing authority requirements
  • Fraud Prevention Agency: To investigate suspicious activity

Before sharing your data with any third party, we verify their privacy policy and security standards.

4

Cookies & Tracking

CK33 Casino uses cookies on its website. Cookies are small data files stored in your browser that help the website recognize you and improve your experience.

Cookie Type Purpose Required?
Essential Cookies Maintaining login sessions, security Yes
Performance Cookies Site Speed & Error Monitoring Optional
Functionality Cookies Remembering language preferences and user settings Optional
Analytics Cookies Analysing user behaviour and improving our services Optional

You can delete or disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

5

Data Retention & Security

CK33 Casino uses industry-standard security measures to keep your data protected. Our servers are hosted in internationally certified data centers with physical security in place as well.

  • 256-bit SSL/TLS encryption across all communications
  • Sensitive data stored in the database is encrypted
  • Regular Backups & Disaster Recovery Plan
  • Access control — only authorised staff can view your data
  • Annual third-party security audit
  • Staff Data Protection Training

How Long We Retain Your Data: Data for active accounts is retained until the account is closed. For legal requirements such as AML compliance, transaction records may be kept for up to 5 years after account closure.

In the event of a data breach or security incident, we will notify all affected members within 72 hours.

6

Your Rights

As a CK33 Casino member, you have the following rights over your own data:

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Right of Access

You can request to view what data we hold about you.

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Right to Rectification

You can request corrections to any information that is inaccurate or out of date.

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Right to Erasure

You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

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Data Portability

You may request a copy of your data in a portable format.

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Marketing Opt-Out

You can opt out of promotional emails and messages at any time.

To exercise these rights support@ck33casino.app-. We will respond within 30 days.

7

Children's Privacy

CK33 Casino is strictly for adults (18+). We do not knowingly collect any information from anyone under the age of 18.

If we become aware that a minor's data has entered our system, we will immediately close that account and delete all associated information. If you have any concerns, parents and guardians can reach us at support@ck33casino.app.

8

Policy Updates

CK33 Casino may update this Privacy Policy as needed. When significant changes are made:

  • Advance notice will be sent to your registered email
  • A notification will be shown when you log in to the platform
  • The "Last Updated" date at the top of the page will be revised
  • The updated policy takes effect 30 days after the change

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

9

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated data protection team:

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Email
support@ck33casino.app
Response Within 24 Hours
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Live Chat
Live chat on the platform
24/7 Support in Bengali

When submitting a data request (access / deletion / correction), please include the email address associated with your account.

Our Commitment

CK33 Casino believes your trust is the foundation of our business. Protecting your data is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy was last updated in June 2026.

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Get Started Safely

Enjoy the best gaming experience at CK33 Casino with your data kept safe. Register for free today.

SSL Secured • Data Never Sold • 18+

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